Template — have this reviewed by your legal adviser before publishing.
What we collect
When you submit an inquiry, chat with our assistant, message us on WhatsApp or call us, we collect the details you provide (such as name, company, email, phone, country and project requirements) and technical data (pages visited, device, referrer and campaign parameters).
Why we use it
To respond to your inquiry, prepare quotations, provide customer service, improve our website and — with your consent — measure advertising.
AI assistant & calls
Our chat, WhatsApp and phone assistants may use automated AI systems to answer questions and record your requirements. Conversations are stored so our sales team can follow up.
Sharing
We share data only with service providers that help us operate (email, hosting, CRM, messaging, analytics) and never sell personal data.
Your rights
You can request access, correction or deletion of your data by emailing us. EU/UK users have rights under GDPR.
Contact
MAD LEATHER — see our contact page.
